Is Artificial Intelligence REALLY the Great Equalizer?

Posted January 5, 2024 by Guest Poster -

This post was written by Laura Baker, CyberWyoming

Artificial Intelligence (AI) has been in the news A LOT lately. 

Some scream about the evils when it comes to copyrights and intellectual property.

Others talk about societal biases being propagated.  Yet this isn’t the entire picture.

I met with some members of CyberWyoming’s Board of Directors to ask them what they see as the benefits and risks of AI, and the answers may be surprising to you. Below is the video, and I encourage you to watch the entire webinar as there were too many ideas to summarize.  At the end of the conversation, I asked each member to discuss his favorite AI tool and tell why they use it.

If you keep scrolling, you can find a summary of many of the main points.

Advantages
Small businesses will be able to compete with the ‘bigger’ guys by successfully implementing AI tools.

AI tools can make you more efficient and effective.  They can remove repetitive and time consuming tasks.  Thus, employees can be freed up for more complex responsibilities.

AI tools will only improve, so start using them now.  If you learn how to use them today, then it will give you a competitive advantage tomorrow.

If you sit down and strategically think about what tasks could be automated, you may be able to reduce costs, time, and resources.

Those that don’t embrace AI are predicted to be obsolete in the near future.

Risks
How is the AI tool going to use your data?  Once your information is ‘out there,’ it’s ‘out there’ and can be used by others.  Talk to your employees about what they can/can not put into an AI tool.  For instance, a press release – yes, but your strategic plan – no.

Copyright and intellectual property checks must be done for any quotes, specific information, products, processes, policies, or procedures.  Be careful to cite statistics as well.  Ask the AI to complete citations for you.

Yes, AI has inherent biases, so make sure that anything published doesn’t negatively affect your customers or stakeholders.

Bottom line: Human intervention is needed to check Artificial Intelligence work, but if you use it for public-facing information (like press releases), it can make a great first draft.

In fact, I consulted AI in writing this blog!

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Categories: Life As It Happens

Tags: , AI, ai tools, artificial intelligence, cyber security, cyber wyoming, guest post, should you use AI, small business